Contact Us

20, Maitreyee, Plot No 77,

Rambag Colony,

Paud Road, Kothrud,

Pune 411038 INDIA

 

Email: inquiry@civitasllp.com

 

Tel : +91 9881 10 8855

 

 

Terms & Conditions

Terms & Conditions
1) Rates quoted are for services provided within Pune Municipal Corporation limits + 10 KM, inclusive of taxes.

2) Cancellation and refund policy: In case you wish to cancel remaining term of the service anytime, we will refund unused portion of your service after deducting cost of service already provided.

3) Although in few cases authority letter would be sufficient, most real estate related work needs Power of Attorney in order to smoothly and effectively perform tasks on your behalf. Hence it is highly recommended that you give us limited Power of Attorney. POA can be created if you are abroad or in India. We do not take responsibility of non completion of work due to lack of a valid POA. Good news is if you purchase anyone of our packages, POA will be created at no additional cost to you. Also, you can choose POA to expire at a certain date and can revoke it anytime.

4) We put our customers' interest ahead of ours and make best efforts to get the job done to your satisfaction, however many a times job completion depends on cooperation from others (society, builder, developer, utility companies, banks, insurance companies, tenants, etc), hence we cannot guarantee work completion.

5) Rates quoted are for each property with carpet area not exceeding 1200 sq ft.

6) To perform any repairs, maintenance, or other work for which cost is not known before hand we need your approval for estimate that we will provide and advance payment.

7) Services based on number of hours of work: Hours would include travel time from our office (Paud Road, Kothrud) to your property and back, and actual time spent on the job.

8) Material and services obtained from third parties on actual cost basis unless otherwise stated. Expenses to get necessary permissions and approvals will be charged on actual basis. Payments made to government agencies, third parties with your approval will be charged on actual basis.

9) Services are non transferable (from one person to another and from one property to the other).

10) We reserve right to terminate service in case it is extremely difficult to provide service due to non-cooperation from third parties, legal conflicts, safety and hazard issues, unreasonable use, abuse of our services. In such cases we will refund your money after appropriating cost already incurred.

11) Our liability is limited to the charges collected from you for our services after deducting for actual expenses incurred.

12) We reserve right to reject, terminate service if it is found that our services are abused or used excessively.

13) Copyrights: Material on www.civitasllp.com cannot be copied or reproduced in any form unless link to www.civitasllp.com or any of its pages is included/ displayed/ provided/ referred. Providing link to this site or any of its pages can be done without any restrictions.

14) Privacy : We do not share your contact details, property details, payment details, transaction details and other confidential information with third parties. We take utmost care in protecting your records, data, information, and artifacts.